Telegram Feedback Bot Logo Feedback Bot
Feedback bot - Telegram private group with topics

A Telegram bot to communicate with your users.

  • Easy setup
  • Native Telegram app experience
  • No adds

How it works

Users write to your Telegram bot, you see their messages in private group split to "sub-chats"(group topics).

Each topic is a chat with single user.

1. User writes to your Telegram bot

Telegram chat with the Feedback bot

2. Telegram Bot sends the message to private group which is split into topics. Each topic is a chat with single user.

Telegram private group with topics enabled, message from user

3. You reply within the topic of private group.

Telegram private group with topics enabled, reply to user

4. User gets your reply in the chat with bot.

Telegram private chat with Feddback bot - reply

Use cases

For Telegram channel owners

You have a telegram channel and want to receive feedback from your audience.

"Contact Us" web form replacement

You want simple solution to replace traditional "Contact Us" web form.

Stay anonymous

You need a way to chat with people without revealing your telegram account.

Customer support

You're looking for a simple solution for the 1st line of customer support.

  • Conversations are well organized into sub-chats(group topics). For each user you have separate sub-chat within the group.
  • No 3rd party apps, everything is in Telegram.

Text, photo, video, audio, animation, document. Polls are not supported.

  • We do not store or handle in any way the body of messages sent through the feedback bot.
  • For more info see Privacy Policy

Pricing

Light

$0

  • Self-Hosted version.
  • Standalone binary for Linux/macOS/Windows.
  • Long polling mode only.

Standard

$4.99/mo

250 Telegram Stars*
1 month free of charge to evaluate if the solution meets your requirements

  • Software as a Service(SaaS) version,
  • you just use it and don't care about technical staff.
  • The default choice for most cases.

Business

$99/bot

5000 Telegram Stars*
  • Self-Hosted version.
  • Standalone binary for Linux/macOS/Windows.
  • Both long polling and webhook modes are supported.
* The payment can only be made in Telegram Stars